Getting Started

Getting Started

 Welcome to ProctorFree!

This page is your starting point - a quick checklist to get your computer ready, plus a roadmap of every step between here and your proctored exam.

What is ProctorFree?
ProctorFree is an online proctoring solution that offers students and test-takers the freedom to take a proctored exam anywhere and at any time. No scheduling is ever required to use ProctorFree. 
Getting Started Tips
To get started with ProctorFree, ensure you are in a well-lit area positioned so that your face will be in view of the camera throughout the duration of your use of ProctorFree.
You should close all non-essential programs on your computer, turn off all unapproved devices, and provide a clean environment meeting the requirements set forth by your institution.

You should review the Technical Requirements page before launching as well, so you can confirm if your device meets the ProctorFree minimums. 
ProctorFree 24/7 Support
ProctorFree support is available 24/7: http://support.proctorfree.com
Our team can also join your device in a remote screensharing session, so we can assist with any issues you may be experiencing. Feel free to reach out!

You should review our Technical Requirements page to confirm your device meets ProctorFree's minimum requirements before launching for your exam(s). 
Your Testing Journey

Most test takers move through these steps in order. Click any step below to jump straight to it:

1. Accessing ProctorFree
How you'll log in — through your school's LMS, ProctorFree's web portal, or a custom integration.
2. Computer Setup
System requirements and how to download and install the desktop application.
3. System Check & Profiling
Confirm your setup works, then create your facial authentication profile.
4. Exam Support
What to expect before, during, and after your exam session.

A couple of other resources worth knowing about:

→ Billing & Payments — if your institution requires payment as part of setup
→ FAQs — quick answers to the most common questions at every stage

 Ready to get started? Continue to our Accessing ProctorFree article.

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