Desktop Application - Download and Install

Desktop Application - Download and Install

This guide begins after you have already determined your designated access path for ProctorFree's Launch Portal.

Windows
From the ProctorFree Launch Portal
  1. Select an available link
    1. Complete payment if required.
      1. You will not be prompted for payment again if you must relaunch the same session.
      2. Please contact the Support Team to request a refund if needed.
  2. If this is your first time using ProctorFree select the available link to start the ProctorFree Desktop Application download.
    1. Once the download completes open the downloaded file.
    2. The ProctorFree Desktop Application will complete a brief install and will launch automatically once complete.
    3. You may close the application or simply return to the download page to select the exam link prompting the System Check to begin.
  3. If you've used ProctorFree's Desktop Application previously it will launch automatically, downloading and installing any necessary updates before beginning the System Check.

Mac
From the ProctorFree Launch Portal
  1. Select an available link
    1. Complete payment if required.
      1. You will not be prompted for payment again if you must relaunch the same session.
      2. Please contact the Support Team to request a refund if needed.
  2. If this is your first time using ProctorFree select the available link to start the ProctorFree Desktop Application download.
    1. Once the download completes open the downloaded file
    2. A window will open; drag the proctorfree application into the Applications folder.
    3. Open the Applications folder and run the proctorfree application.
    4. The ProctorFree Desktop Application will complete a brief install and will launch automatically once complete.
    5. You may close the application or simply return to the download page to select the exam link prompting the System Check to begin.
  3. If you've used ProctorFree's Desktop Application previously it will launch automatically, downloading and installing any necessary updates before beginning the System Check.


If you experience any issues downloading and installing ProctorFree please contact the Support Team through the Live Chat located in the bottom right hand corner of any ProctorFree webpage.

    • Related Articles

    • Desktop Application - Getting Started with ProctorFree

      Before getting started with ProctorFree's Desktop Application be sure to review the Technical Requirements. ProctorFree's Desktop Application is compatible with all major web browsers and does not require the user to have Java installed on their ...

    • Desktop Application - System Check

      This guide begins after you've selected a link from the ProctorFree Launch Portal and have downloaded and installed the ProctorFree Desktop Application . During the System Check we'll ensure your camera, audio recorder, internet speed and processor ...

    • Desktop Application - Profiling / Authenticating

      ProctorFree utilizes facial detection software as a means of authentication for your proctored session. We understand facial detection is still an emerging technology that many of our end users may not have encountered before. To help familiarize you ...

    • Which Internet Browser Should I Use?

      ProctorFree's Desktop Application is compatible with all major browsers; Chrome, Firefox, Safari, Opera, and Internet Explorer 11+. ProctorFree may require that the latest updates have been installed for your browser.

    • Technical Requirements

      ProctorFree Desktop Application Operating System Windows 10+ or macOS 10.15+ (Catalina) *Windows S mode is not supported. *Chromebooks, Linux, iPads, tablets, and mobile devices are not supported. Hardware Requirements 1 GB available disk space 2GB ...