How can I clear my Cookies and Cache?
Within your Firefox Browser:
- Click on the three horizontal bar in the top right-hand corner.
- Select options/preferences.
- Select privacy on the left side.
- Under history section, set the drop down box says "remember history" and select the blue link that says "clear your recent history".
- Once the box comes up, please make sure drop down box option says "everything" and be sure Cookies and Cache are the only two items checked
- Click clear now and restart your browser.
Clear History & Cache - Firefox (Click to enlarge)
Within your Internet Explorer Browser:
Click on the gear icon in the top right-hand corner
- Select "Internet Options" from the drop-down
- In the new window that opens ensure you're viewing the General tab
- From the General tab of the Internet Options window locate the Browsing History section towards the bottom of the window
- Click the "Delete..." button
- Ensure all boxes are checked prior to clicking Delete
- Click "Apply" and "Ok" prior to closing the Internet Options window
Clear History & Cache - Internet Explorer (Click to enlarge)