Technical Requirements

Technical Requirements

ProctorFree
Desktop Application 
Operating System
Windows 10+
or
macOS 10.12+ (Sierra)
*Windows S mode is not supported.
*Chromebooks, Linux, iPads, tablets, and mobile devices are not supported.
Hardware Requirements
1 GB available disk space
2GB RAM 
Intel Quad-core 1.8GHz CPU
or
AMD Quad-core 2.0 GHz CPU
Web Browser
Chrome, Firefox, Safari, Microsoft Edge, Internet Explorer 11+
*Brave & Opera are not supported at this time.
*Microsoft Edge is not supported for macOS at this time.
Internet Speed**
Upload: 1 Mbps ↑
Download: 2 Mbps ↓
*Tethering and HotSpots are not supported.
Web Camera & Microphone
An external or internal web camera and microphone are required.
*Camera and microphone drivers must have been updated or released within the last 5 years.
*3D Webcams are not supported at this time.
** An active broadband internet connection is assumed since the examinations are done online. Hotspots and tethering are not supported at this time. 

    • Related Articles

    • How do I check my computer's processor?

      ProctorFree's processor requirements can be found on our Technical Requirements page. In some instances, processors that meet our minimum requirements may still experience issues due to background applications. Prior to getting started with ...

    • Desktop Application - System Check

      This guide begins after you've selected a link from the ProctorFree Launch Portal and have downloaded and installed the ProctorFree Desktop Application . During the System Check we'll ensure your camera, audio recorder, internet speed and processor ...

    • Desktop Application - Getting Started with ProctorFree

      Before getting started with ProctorFree's Desktop Application be sure to review the Technical Requirements. ProctorFree's Desktop Application is compatible with all major web browsers and does not require the user to have Java installed on their ...

    • What do I do if ProctorFree Aborts during my session?

      When completing a session with ProctorFree users who's computers don't meet our minimum requirements or experience technical issues (internet connectivity, too many background applications, etc) may find that ProctorFree will automatically abort ...

    • Refund Policy

      We want to make sure you are satisfied with your purchase. If for some reason you are unable to use our ProctorFree exam proctoring software, please contact us at support@proctorfree.com. Refunds are only made in the event of a technical issue that ...