ProctorFree External Support | Frequently Asked Questions | Knowledge Base
Log in & Access Issues
Troubleshooting issues regarding log in and exam access. Issues such as retake access, password issues, etc.
Links / Page Errors
A helpful listing of the most common error messages a user would encounter during a ProctorFree session.
Billing and Payments
Understanding the payment process and how to request refunds or receipts for purchases made to ProctorFree.
Compatibility Check Issues
The most common reasons for failing each portion of the ProctorFree compatibility check
Internet / Browsers
Authentication & Webcams
Issues during the ProctorFree authentication process or regarding webcams
General
Issues and errors that fall outside the sections above