Which Internet Browser Should I Use?
ProctorFree's Desktop Application is compatible with all major browsers; Chrome, Firefox, Safari, Opera, and Internet Explorer 11+. ProctorFree may require that the latest updates have been installed for your browser.
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How do I pick which camera I want my computer to use? (Dual Camera Device)
ProctorFree is currently unable to provide official support for dual camera devices. Below are some troubleshooting steps that users may attempt when utilizing these devices however these do not guarantee compatibility with ProctorFree. Known issues ...
Technical Requirements
ProctorFree Desktop Application Operating System Windows 10+ or macOS 10.12+ (Sierra) *Windows S mode is not supported. *Chromebooks, Linux, iPads, tablets, and mobile devices are not supported. Hardware Requirements 1 GB available disk space 2GB RAM ...
My Exam Never Opened - Pop-up Settings
In some instances, your browser's pop-up settings may have prevented your exam from opening successfully in a new window. Before performing any troubleshooting steps review all open browser windows by clicking on your browser application towards the ...
How can I clear my Cookies and Cache?
Within your Firefox Browser: Click on the three horizontal bar in the top right-hand corner. Select options/preferences. Select privacy on the left side. Under history section, set the drop down box says "remember history" and select the blue link ...
What do I do if ProctorFree Aborts during my session?
When completing a session with ProctorFree users who's computers don't meet our minimum requirements or experience technical issues (internet connectivity, too many background applications, etc) may find that ProctorFree will automatically abort ...