In some instances, your browser's pop-up settings may have prevented your exam from opening successfully in a new window. Please review the steps below for your browser to learn how to disable pop up blockers. 

  Firefox (Mac)

1. Click on the Options (☰) icon in the top right corner of the Firefox browser, and select Preferences from the available list.
   • The "Preferences" window will open.
2. Click on the Content tab.
3. Uncheck "Block pop-up windows."
4. Close the Preferences window.
5. Pop-up windows are now enabled in Mozilla Firefox.

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.

  Firefox (Windows)

1. Click on the Options (☰) icon in the top right corner of the Firefox browser, and select Options from the available list.
   • The "Options" window will open.
2. Click on the Content tab.
3. Un-check "Block pop-up windows."
4. Close the Options window.
5. Pop-up windows are now enabled in Mozilla Firefox.

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.

 Google Chrome (Mac)

1. Click the three-dot menu (⋮) in the top right corner of Chrome, and select Settings.
2. Click Privacy and security in the left sidebar.
3. Click Site settings.
4. Click Pop-ups and redirects.
5. Select "Sites can send pop-ups and use redirects."

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.

 Google Chrome (Windows)

1. Click the three-dot menu (⋮) in the top right corner of Chrome, and select Settings.
2. Click Privacy and security in the left sidebar.
3. Click Site settings.
4. Click Pop-ups and redirects.
5. Select "Sites can send pop-ups and use redirects."

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.

 Safari (Mac)

1. Click the Safari menu in the top left corner, and select Settings (or Preferences, depending on your macOS version).
2. Click the Websites tab.
3. Select Pop-up Windows from the left-hand sidebar.
4. Set "When visiting other websites" (bottom-right corner) to Allow.

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.

 Microsoft Edge (Windows)

1. Click the three-dot menu (⋯) in the top right corner of Edge, and select Settings.
2. Click Cookies and site permissions in the left sidebar.
3. Scroll down and click Pop-ups and redirects.
4. Toggle "Block (recommended)" to off.

✅ If you are in an active ProctorFree Exam Session:

1. Locate your ProctorFree Exam Session window (the floating webcam capture) and click "End ProctorFree Session."
2. Attempt to re-launch your exam from the ProctorFree Student Portal Exam List.